Neha Agarwal - Senior Business Operations Manager
neha.agarwal@example.com | +91 88809 61120 | Bengaluru, India | linkedin.com/in/neha-agarwal-ops
Summary
Business Operations Manager with 9+ years in process design, cross-functional program management, and post-merger integration at high-growth companies.
Skills
Program Management, Process Improvement, Stakeholder Management, Business Case Development, Change Management, Vendor Governance, OKR Planning, KPI Reporting, Jira, Confluence, Tableau, Looker, Advanced Excel, Executive Communication, Facilitation, Strategic Thinking, Coaching
Experience
Senior Business Operations Manager | Flipkart
- Drove a seller-onboarding overhaul that cut time-to-first-sale from 11 days to 3.
- Stood up the quarterly OKR rhythm for a 600-person business unit and improved goal-completion from 64% to 82%.
- Led post-acquisition integration of a logistics subsidiary across 4 functional workstreams.
Senior Associate Consultant | Bain & Company
- Delivered 9 strategy engagements for BFSI and consumer clients across India and Southeast Asia.
- Built diagnostic toolkits reused across 20+ engagements by the practice.
Education
PGP (Management)
IIM Ahmedabad
B.Tech. Electrical Engineering
IIT Delhi
Certifications
PMP
Project Management Institute | Mar 2023
Languages
English, Hindi